Refund Policy

Our products are exclusively designed for laboratory purposes and are not intended for human or animal consumption. Refunds are subject to adherence to our terms and conditions, and we reserve the right to deny refunds for orders found in violation of these terms. Inquiries regarding refunds for orders contravening our terms and conditions will not receive a response.

Returns Policy

While we adhere to industry regulations and do not accept returns, your satisfaction remains our priority. However, should an error occur with your order, we’re here to assist you. Please don’t hesitate to reach out to us via email, and we’ll ensure a swift resolution.

Refund Processing

Due to the nature of our products and in compliance with regulations governing their sale, we do not offer refunds. However, we understand that errors can occur, and customer satisfaction is our priority.

If your order is shipped incorrectly or you receive items different from what you ordered, please contact us via email within 7 days of receiving your order. We will promptly assist you in resolving the issue and arranging for a replacement of your original order.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please place a new order.

Damaged or Incorrect Items

In the rare event that you receive a damaged or incorrect item, please don’t hesitate to reach out to us right away. Our dedicated customer support team is here, ready to promptly address any concerns and ensure your complete satisfaction.

Contact Us

If you have any questions or concerns regarding refunds or returns, please reach out to our customer support at [email protected].

Thank you for choosing Coastal Peptides. Your satisfaction is our priority.