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Shipping & Payments

Payment Methods

We make checkout simple, secure, and flexible:

  • Credit & Debit Cards — Pay securely at checkout with Visa, MasterCard, American Express, or Discover. All payments are encrypted for your safety.
  • Cash App — Fast, secure peer-to-peer payments with real-time confirmation.

FSA/HSA cards aren’t accepted at this time.

Payment Confirmation & Order Processing

  • For card orders, your card is charged when you place your order and you’ll receive a confirmation email right away.
  • For Cash App orders, payment instructions are included in your order confirmation email and on your order page. Your order is placed on hold until payment is received and verified.

Unpaid Cash App orders: If we haven’t received payment within 2 hours of order placement, your order will be automatically cancelled and inventory released back into stock. You’re welcome to place a new order at any time. Customers with repeated unpaid orders may have their available payment methods restricted on future orders at our discretion.

Shipping & Processing

We work hard to get your order out quickly.

  • Same-Day Shipping: Orders placed and paid by 4 PM EST (Monday–Saturday) ship the same day, if items are in stock.
  • Processing Time: Orders placed after 4 PM EST, on Sundays, or paid after the cutoff will ship the next business day.

Available Shipping Options

  • FedEx 2-Day — Typically arrives in 2 business days (Monday–Friday; Saturday delivery not included by default)
  • FedEx Overnight — Typically arrives the next business day (Monday–Friday; Saturday delivery may be available in some areas but is not guaranteed)

Delivery times are estimates and may be affected by carrier delays, weather, or holidays.

Shipping Restrictions

We currently ship only to addresses within the United States.

FedEx Overnight is not available to all addresses. Certain destinations — including PO Boxes, tribal lands, and some rural ZIP codes — are not serviced by FedEx Overnight. If your address falls within a restricted area, FedEx 2-Day will be available as an alternative.

Tracking Information

Once your order ships, you’ll receive an email with your FedEx tracking number. You can also find it anytime under My Account → Orders. Please allow up to 24 hours for the carrier to update tracking information.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us within 1 hour of placing it. We’ll do our best to accommodate requests made after that, but once your order has been sent to our fulfillment center, changes may no longer be possible.

Questions about shipping or payment? Reach out to our support team and we’ll help.

Thank you for choosing Coastal Peptides!